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Frequently Asked Questions

Explore answers to common qiksense questions, or talk to the qiksense team.

GET STARTED

How do I get started with qiksense?

Sign up on qiksense to start using the no-code campaign builder for free, with a 7-day Pro Plan license included on every account. Build your first interactive campaign, preview the full journey, and share a real interactive demo with no credit card required.

Do I need developers to use qiksense?

qiksense is a no-code platform, which means campaigns can be built and launched without writing code. The interface is designed for agencies, marketers, designers and creators who want to create interactive campaigns without relying on engineering resources.

Do I need design or technical skills to start?

No prior design or technical experience is required to use qiksense. The platform provides pre-built campaign structures and configurable components, allowing users to focus on campaign ideas and objectives rather than technical setup. Visual elements and interaction flows can be adjusted directly within the builder.

Can I try qiksense before paying?

Yes. You can build and preview campaigns on qiksense without any upfront cost. This allows you to explore the platform, test different campaign ideas, and share working demos before deciding to launch. Charges typically apply only when a campaign is published or when paid features are activated.

Can I preview my campaign before launching?

Yes. qiksense allows you to preview the full campaign journey before publishing. This includes testing the interaction flow, data capture steps, reward logic and more to ensure everything works as intended before going live.

Can I edit my campaign after creating it?

Yes. Campaigns can be edited and refined before they are published. After a campaign is live, certain elements may still be adjustable depending on the configuration, but structural changes may require republishing or updating the campaign setup.

Can I duplicate or reuse a campaign?

Yes. qiksense allows campaigns to be reused or duplicated, making it easier to adapt existing campaign structures for new use cases, markets, or clients without starting from scratch.

What devices does qiksense support?

qiksense campaigns are web-based and can run on most modern devices, including smartphones, tablets, and desktop browsers, as well as digital screen hardware for on-site activations and events. Performance may vary depending on device capability, browser compatibility, and network conditions.

Can I run multiple campaigns at the same time?

Yes. You can create and manage multiple campaigns within the same account, depending on your plan and campaign configuration. Each campaign operates independently with its own settings and data.

Can I share my campaign with my team or client before launch?

Yes. You can share a preview or demo link of your campaign with team members or clients. This allows stakeholders to review and provide feedback before the campaign is published.

How easy is qiksense to use?

qiksense is designed to be simple. The no-code drag-and-drop builder lets agencies, marketers, designers and creators build interactive campaigns without writing code or relying on engineering resources. Pre-built campaign structures and configurable components let you focus on campaign ideas rather than technical setup.

Do I need a credit card to get started?

No. You can sign up on qiksense and start building interactive campaigns for free, including a 7-day Pro Plan license, without entering any credit card details. Payment is only required when a campaign is confirmed or ready to launch.

PRODUCT

What is qiksense?

qiksense is an AI-powered Interactive Campaign Builder Platform. Brands and agencies use it to create interactive campaigns and marketing games, spin-to-win, scratch card, mystery box, quiz, AI photobooth, skill-based games and more, without developers or long production cycles. Every interaction captures zero-party data the brand owns outright, and results are tracked in real time from a live dashboard.

How does qiksense work?

Drag and drop pre-built modules in the no-code builder, or describe the campaign you want and let the AI campaign builder assemble the interactive content, visuals, prize logic, user journey and data-capture fields in seconds. Preview the full journey end to end, share a real interactive demo for client approval, then publish. Most creators launch their first live campaign in under 60 seconds, with no developers and no long production cycles.

What is qiksense used for?

Brands and agencies use qiksense to build interactive campaigns for marketing, promotional, advertising and brand experiences that capture attention, engage audiences, drive better conversions and improve recall. Use cases span events, exhibitions, retail, F&B, attractions, healthcare, education and more.

What can I build with qiksense?

You can build any interactive campaign your audience can play or experience. The mechanic library includes spin-to-win, scratch card, mystery box, quiz, AI photobooth, skill-based games and AR experiences, with new mechanics added regularly. Each campaign can be published as a standalone link, embedded on any page, run on-site via QR code, or used as social media gamification. Prize logic, branding, data-capture fields and redemption flows are all configurable.

What modules does qiksense include?

qiksense currently consists of five core modules:

  1. Access – Controls who can access the campaign (rules, regions, frequency)
  2. Attract – Entry points such as QR codes or triggers
  3. Retrieve – Collection of user inputs or identifiers
  4. Engage – Interactive mechanics and content
  5. Reward – Outcomes such as prizes, feedback, or incentives

These modules can be combined flexibly depending on campaign goals.

What is the AI photobooth on qiksense?

The AI photobooth is the most popular qiksense interactive content. It captures a participant photo, applies an AI-generated style, theme or branded overlay, then delivers the result instantly to the audience. Brands and agencies use the AI photobooth at brand activations, retail pop-ups, mall roadshows, conferences and exhibitions to drive engagement and collect zero-party data.

Can qiksense run online and on-site campaigns?

Yes. qiksense interactive campaigns are web-based and run as a popup, embed, standalone link, interactive landing page or social media gamification on qiksense. Add-on digital screens bring the same campaigns to life on-site at brand activations, exhibitions, retail pop-ups, mall roadshows, conferences and on-ground events.

Can qiksense be used for social media gamification or interactive landing pages?

Yes. The same qiksense build runs as a popup, embed, standalone link, interactive landing page or social media gamification, with no extra setup. Share a single demo link across paid social, email and on-site channels, and capture zero-party data the brand owns outright from every interaction.

How fast can I launch a campaign with qiksense?

Most brands and agencies go from zero to a live interactive campaign in minutes. Select an interactive content from the engage module, configure your prize logic and data-capture fields, then publish and use the link or QR code to embed it into any page, run it on-site, or share directly. No developers, no design files, no production cycle.

Does qiksense use AI?

Yes. The qiksense AI campaign builder turns plain-language briefs into working interactive campaigns, suggests interactive content, prize logic, the user journey and the visuals to use, and refines campaigns over time using AI-powered analytics on participation, drop-off and conversion. AI assistance is built into every plan from Basic upward.

What does the qiksense AI campaign builder generate?

Describe the campaign you want, or even tell the AI campaign builder your campaign objective, and it assembles the interactive content, visuals, prize logic, user journey and data-capture fields in seconds. Configure and refine each user journey node in the no-code builder, preview the full journey end to end, and share a real interactive demo for client approval before launch.

Can qiksense be white-labelled for clients?

Yes. White-labelling is included from the Plus plan upward, so agencies can launch interactive campaigns under the client's brand with no qiksense branding visible to end users. Customise visuals, branding and copy freely to match the client's creative vision.

What makes qiksense different from traditional custom development?

Traditional interactive projects are often built from scratch for each campaign. qiksense is designed as a reusable platform, where campaign logic, structure, and data tracking are standardized and improved over time. This allows teams to iterate faster instead of restarting from zero.

PRICING & PLANS

How much does qiksense cost?

qiksense plans start free. Basic is free forever for build, preview and pitch. Plus and Pro are paid plans, billed monthly or yearly, and you only pay once a campaign is confirmed and ready to launch. Every new account gets a free 7-day Pro Plan license. The Elite add-on is a custom layer applied on top of any plan for bespoke needs.

Is qiksense free?

Yes, qiksense has a free forever Basic plan. Brands and agencies can build interactive campaigns with the no-code drag-and-drop builder, preview the full campaign journey, and share a real interactive demo for pitches, proposals or tender submissions, with no credit card required. Paid plans only kick in when a campaign is confirmed to launch.

What is the free 7-day Pro Plan license?

The free Pro Plan license lets you publish and run any real live interactive campaign for free for 7 days.

Can I use qiksense for free to pitch a campaign before a client confirms?

Yes. Everyone gets the no-code campaign builder for free, plus a 7-day Pro Plan license per account, so agencies can build a real interactive demo, share it with the client, and use it in pitches, proposals or tender submissions at zero cost. You only pay once the campaign is confirmed or ready to launch.

Which qiksense plan should brands and agencies pick?

Most brands start on Plus to launch simple, white-labelled interactive campaigns with standard analytics and hands-on support. Agencies running advanced campaign journeys with deeper logic for clients usually pick Pro for AI-powered analytics, integrations and a dedicated CSM. The Elite add-on is a custom layer for the parts of any plan that need bespoke interactive content or deeper integrations. Basic stays free forever for pitching.

What is the difference between Basic, Plus and Pro?

Basic is free forever for build and pitch. Plus is for simple, white-labelled interactive campaigns with standard analytics, hands-on support and Singapore on-site manpower. Pro is for advanced campaign journeys with deeper logic, AI-powered analytics, integrations and a dedicated CSM. The Elite add-on customisation layer can be applied on top of any plan for bespoke interactive content, deeper integrations or tailored production.

How is qiksense billed?

qiksense plans can be billed per day, per week, per month or per year, depending on how long your campaign is running. Select the appropriate plan duration for your campaign at checkout.

What is the qiksense Campaign Export License?

The Campaign Export License gives brands and agencies a one-time, downloadable build of any qiksense interactive campaign, with up to three (3) post-download edits performed through the qiksense platform. After the third edit and subsequent download, no further edits are permitted for that campaign. Built for brands and clients with sensitive security policies, restricted IT environments or full-control requirements. Host on your own domain or device. Download Rights fees are non-refundable once activated.

Can I downgrade my qiksense plan?

Plan downgrades are not supported during a renewal period. If you want to move to a lower tier, the change takes effect at the end of the current billing cycle. Upgrades take effect immediately on payment.

Are qiksense AI features charged separately?

Some qiksense AI features may incur AI compute charges in addition to the plan fee, billed by usage (requests, tokens or processing time). Charges and any fair-use limits are listed in the applicable plan details or service description at the time of purchase. qiksense monitors and records AI compute usage for billing.

Can agencies use qiksense to pitch clients for free?

Yes. Agencies can build a fully working interactive campaign, complete with mechanic, branding, prize logic and data-capture fields, and present it as a live interactive demo before any cost is charged. The pitch is the prototype. Clients see exactly what their audience will experience, not a PDF or a static mockup. The campaign is only chargeable when it goes live or when the client confirms the project.

Does qiksense provide hardware for on-site activations?

Yes. qiksense add-on digital screens and on-site hardware bring interactive campaigns to life at brand activations, retail pop-ups, mall roadshows, conferences, exhibitions and brand events. Hardware is available at additional cost.

When do I need to make a payment?

You only need to make a payment when your campaign is confirmed or ready to launch. Before that, you can build, preview and pitch interactive campaigns on qiksense without any cost.

Does qiksense offer a refund?

Yes. The qiksense refund applies to Plus and Pro plans on monthly or yearly billing, requested within seven (7) days from campaign publication. Each customer account is eligible for a refund once. Refunds do not apply to Basic (free), daily or weekly billing, the Campaign Export License (Download Rights are non-refundable once activated), or Elite add-on charges.

What happens when my qiksense campaign expires?

At the end of the selected campaign duration, the campaign automatically expires and access to campaign functionality and data may be disabled. Campaign data is retained for up to seven (7) days after expiration before deletion or anonymisation. To extend a campaign or retain data longer, choose a longer campaign duration up front or an extended retention option before the campaign ends.

DATA & DASHBOARD

Does qiksense have a real-time campaign dashboard?

Yes. qiksense includes a real-time campaign dashboard with metrics measured like live participation, conversion, prize redemption, drop-off and more.

Can I customise the qiksense dashboard?

Yes. Build the reporting view that matches how each team actually works. Pin the KPIs that matter and drop widgets into any arrangement.

Can I compare multiple campaigns in qiksense?

Yes. qiksense's smarter comparisons let you cross-compare interactive experiences: one campaign against another, one audience segment against another, one region against another. See which campaigns drive higher opt-in, which rewards drive redemption, and which creative keeps audiences playing.

Does qiksense capture zero-party data?

Yes. Every qiksense interaction is a data point. qiksense captures zero-party data, the information audiences willingly share in exchange for a reward or personalised experience. Every spin, scratch, answer, photo and reveal feeds into a live engagement profile the brand owns outright, with no cookies, no third-party trackers, and fully consent-based logic.

What data does qiksense collect?

qiksense processes different types of data depending on how a campaign is configured. This may include campaign configuration data, user interaction data generated during participation, personal data submitted by participants if collected, and technical usage data related to platform access. The campaign owner determines what data is collected and is responsible for ensuring that appropriate consent and legal requirements are met.

What analytics does qiksense provide?

qiksense provides built-in analytics, including:

  • Impressions
  • Participation rate
  • Engagement behavior
  • Conversion-related outcomes

These metrics help teams understand campaign performance and make better decisions.

Can I export campaign data from qiksense?

Yes. Export to any CRM, email platform or CDP. Standard exports are included from the Plus plan upward, with deeper integrations and webhooks on Pro for real-time data flow.

How long is my qiksense campaign data retained?

qiksense retains campaign-related data for up to seven (7) days after a campaign expires, after which the data may be deleted or anonymised. Backup or system-log copies may persist longer for security, legal or operational reasons. Extended retention options are available for an additional fee.

SUPPORT

What kind of support do I get for building campaigns on qiksense?

qiksense provides documentation and video guidance for users who need help understanding how the platform works and how to use it. The Pro plan comes with fully managed support, where the qiksense team can assist with campaign setup, configuration and ongoing review.

Is there any onboarding support for new accounts?

Yes. qiksense walks you through the platform and how to set up your first interactive campaign, with training provided for new accounts to help your team get up and running.

What is qiksense's uptime?

qiksense targets 99% monthly availability for the core platform functionality used to create, publish, operate and manage interactive campaigns. Availability excludes scheduled maintenance, beta or experimental features, customer-side issues, and force majeure events. Service credits may be offered for material disruptions, in line with the qiksense Service Level Agreement.

Is there Singapore on-site manpower for activations?

Yes. Singapore on-site manpower is available across all plans: S$200/day on Basic, S$100/day on Plus, free for the first 5 days on Pro then S$100/day thereafter, and included with the Elite add-on. It supports brand activations, exhibitions, retail and on-ground events.

TRUST, SECURITY & LEGAL

Is qiksense secure?

Yes. qiksense is hosted on reputable cloud infrastructure with role-based access controls, industry-standard encryption in transit, monitoring and logging, vulnerability management and internal incident response procedures. Security follows a shared responsibility model: qiksense secures the platform infrastructure, and the brand or agency secures its own user access, configurations and campaign content.

Who owns the campaigns and data I create on qiksense?

You retain all rights to your Customer Content (the data, materials and information you upload, plus end-user submissions). qiksense retains all rights to the platform itself, including software, templates, workflows, system architecture, AI models and underlying technology. Downloadable Campaign Export builds are provided in compiled form only and do not include source code or proprietary system components.

Is qiksense GDPR and PDPA compliant?

qiksense is operated by Real Nation Pte Ltd in Singapore and applies generally accepted data protection principles applicable to commercial SaaS platforms, with reasonable technical and organisational security measures. The brand or agency is the data controller and is responsible for ensuring its campaigns comply with applicable data protection laws (including GDPR or PDPA) and for obtaining the consents required from end users. qiksense will reasonably assist with end-user data subject requests.

Where is qiksense data stored, and who processes it?

qiksense and its sub-processors (cloud infrastructure, monitoring and communications providers) may process campaign data in jurisdictions where they operate. qiksense remains responsible for the acts and omissions of its sub-processors. A current list of sub-processors is available on request. The brand or agency that owns the campaign acts as the data controller; qiksense acts as the data processor.

What law governs the qiksense agreement, and who is the legal entity?

qiksense is operated by Real Nation Pte Ltd, registered in Singapore. The Master Subscription Agreement is governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from the agreement.

What can I not build with qiksense?

qiksense's Acceptable Use Policy prohibits campaigns that are illegal, fraudulent, deceptive, misleading, defamatory, obscene, hateful, abusive or otherwise harmful. You cannot infringe third-party intellectual property or privacy rights, scrape or stress-test the platform, bypass technical limits, or collect personal data from end users without lawful basis and proper consent. The brand or agency is solely responsible for all content published through its account.

What if a campaign participant asks for their personal data, or asks to delete it?

The brand or agency that owns the campaign is the data controller and is responsible for responding to end-user data subject requests, including access and deletion. qiksense, as the data processor, will reasonably assist with such requests where appropriate. Configure your campaign to collect only the data you need, with the right notices and consent for your audience.

Can qiksense suspend or terminate my account?

qiksense may suspend or terminate access for non-payment, breach of the agreement, violation of the Acceptable Use Policy, or where reasonably necessary for security or legal reasons. Where practical, qiksense provides advance notice and an opportunity to resolve the issue. Suspension or termination may result in loss of access to campaigns and related data.

What happens if qiksense has an incident or outage?

qiksense maintains internal incident response procedures and aims to identify, mitigate and resolve incidents on a commercially reasonable basis, prioritised by severity and impact. Where applicable, service credits are offered as the sole remedy under the SLA. Material incidents affecting campaign data are notified to the affected brand or agency within a commercially reasonable timeframe.

COMPANY

What is Real Nation's mission and vision?

Mission: Create intelligent interactions that enrich people's experience everywhere.

Vision: To shape a future where people better understand technology, the world, and one another.

What does Real Nation do?

Real Nation develops qiksense, a modular SaaS platform that enables the creation of interactive campaigns across both online and offline environments. Our focus is on speed, flexibility, and measurable outcomes.

Where is Real Nation located?

Real Nation is headquartered in Singapore and serves customers across Southeast Asia and the Asia-Pacific region.

What is Real Nation?

Real Nation is the Singapore creative technology team behind qiksense. Real Nation has delivered interactive campaigns for leading brands and institutions, including Singtel, SPH, Loyang View Secondary School and Ngee Ann Polytechnic, across events, exhibitions, retail, F&B, attractions, healthcare, education and more.

Who uses qiksense?

Brands and agencies of every size use qiksense, from small and independent organisations pitching their first interactive campaign to enterprise teams running multi-region rollouts, across brand activations, events, retail, F&B, attractions, healthcare, education and more.

How do I contact qiksense?

Use the contact page at qiksense.com/contact for demos, onboarding, plans, campaign requirements or partnership opportunities. The qiksense team is also reachable via WhatsApp from the floating chat button on every page.

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